Fiido L2 Issues After 10 Months

 After about 10 months of ownership and about 1,000kms traveled my Fiido L2 conked out. The bike essentially broke down twice. The first time we were able to make the bike run again by fixing some wires connected to the batteries. The bike ran a for about 8km after that until it finally gave in. When the bike first broke down I asked the FB Fiido community based in Laguna to recommend potential people who can service the bike. While one of the recommendations was a reseller of Fiido ebikes I didn't get the impression that they could service it. The other recommended entities were other escooter sellers and ebike sellers.

When my Fiido L2 broke down and second time I decided to get in touch with the most recommended company on Facebook which was Pro Scooter Shop which was in Manila. There were other potential options but they were the most popular and they immediately answered my messages on FB even if it was on a Saturday evening. I decided to go straight to them because I didn't want to wast time on generic ebike or escooter shops. I set an appointment and it was an hour and a half drive from home. It would have taken longer if it wasn't for Covid. 

Traveling to the city was a great decision. The issue was diagnosed within 5 minutes. Everything could have been done in less than 10 minutes but I had to wait for a part that had to be picked up in another location. It turns out the main issue was the LCD which controlled the power and settings of the bike. The wire had been worn down because of the constant turning. I also decided to replace the battery harness/connection since it was about to break. Given the distance and effort it takes to go to Pro Scooter I wanted to make sure everything was working well.

This is the LCD (that's what the call it) and that's the wire that had been run down.

 

This is the battery harness. As you can see the red cap and one of the prongs is already loose. This essentially still works but definitely it won't last.

I was also considering upgrading the controller which will increase the speed and I think torque of the ebike but I didn't think it was appropriate to spend a large sum of money given the recent calamities which befell the country. With an increase in speed I felt I will also need to upgrade the brakes which is another expensive upgrade. While the bike is slow with a max speed of 22kph based on the app Strava, it does its job. I still have fun with it.

I'm very much disappointed that the Fiido L2 broke down so quickly. I somewhat understand the wear and tear of the wire. But the battery harness should last longer, especially that I don't take the battery off that often. My hypothesis on why the battery harness broke down quick is that the bike may have been the display unit and the sales personnel kept removing the battery during their sales spiels. The guys in Pro Scoot Manila placed a plastic protector around the wires which touch the steering column hopefully it's going to last much longer. At the very least I know what to watch out for. 

 I really do enjoy having an electric bike and this was a sad incident given it's not even a year of ownership. It does seem that a lot of Fiido ebike owners are very happy with their bikes. I actually enjoy riding my Fiido L2 a lot especially as the Christmas season approaches. I'll take the opportunity to take night rides and enjoy the holiday atmosphere.

Here's a quick summary of the issues since I got it last February 6, 2020.

1. A little over a month after my purchase the tensioner fell off. Luckily I heard it fell and I was able to get all the parts back (minus the spring) and return it.

2. The tensioner fell again around April or May. It turns out another user experienced the tensioner falling of in another FB group.  I guess this has to be tightened once in a while.

3. A flat - around early October but this isn't about the bike. Had to mention it though.

4. LCD and preventive change of the brake harness thingy. 

I don't use my ebike as much as others and it seems there aren't that many issues that I see on FB at a least. I'm hoping that this bikes gives more joy than headaches. So far no biggies and I don't expect any more in the foreseeable future. So I'll bike on.