Engaging is also as important. If your brand can be part of the conversations they have amongst their friends then thats more impressions for you. In the case of one of my clients (a mall), they were mentioned several times on status messages of their fans because they would be meeting up there.
A fan page is really something brands should look at and these articles support it.
1. Facebook fans prove valuable to big brands
2. Does It Really Matter How Much a Fan is Worth?
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